Right of withdrawal:

“The consumer has the right to inform the seller that he renounces the purchase, without payment of a fine and without giving a reason, within fourteen calendar days from the day following the delivery of the product or the conclusion of the service agreement .”

“The consumer does not have the right to cancel the purchase”: this applies (1) to the delivery of products that have been manufactured according to your consumer specifications or that have a clearly personal character or that by their nature cannot are returned or can quickly deteriorate or become outdated (2) for the delivery of audio and video recordings and computer software of which you have broken the seal (3) electrical components and devices that still need to be connected. (4) Goods that are not in stock and were specially ordered for the customer.

If you have the right of withdrawal for the products you purchase, you can decide not to purchase the product within fourteen calendar days after the day of delivery and return it at your own expense, after which we will refund the purchased product to you within thirty days. goods will be refunded, shipping costs incurred by us for shipping to you will not be reimbursed. The costs of returning are at your expense. If you return it via our returns system, the transport costs (€12) will be deducted from the credit. You must return the products completely, in undamaged condition and in the original packaging, with all accompanying documents, and as such therefore perfectly resaleable , together with the delivery note to:

Kens Services bv - Retour
Honsdonkstraat 25A
3120 Tremelo

Create a return label: click " HERE "